Introduction
We respect your privacy and ensure that your personal data is treated securely and confidentially. This privacy statement explains how we handle your personal data when you visit or use our website.
1. What data do we collect?
We collect the following personal data:
Identification data: such as name, address, email address, telephone number, and VAT number, if applicable.
Data relating to the use of the website: such as IP address, browser type, times of visits, and other usage data.
Communication data: such as emails or messages you exchange with us.
2. Purposes of data processing
We process your personal data for the following purposes:
To deliver products and services.
To improve the user experience on our website.
To communicate with you (e.g., customer service or newsletter).
To comply with legal obligations (such as tax legislation).
3. Legal bases for data processing
We process your personal data on the following legal bases, as described in the General Data Protection Regulation (GDPR):
Consent: If you have given your consent to the processing of your personal data for a specific purpose.
Contractual obligation: The processing is necessary for the performance of a contract.
Legal obligation: The processing is necessary to comply with a legal obligation to which we are subject.
Legitimate interest: The processing is necessary for the purposes of our legitimate interests, such as fraud prevention and direct marketing.
4. Sharing personal data
We only share your personal data with third parties if this is necessary for the performance of our services, or if this is required by law. This may include the following parties:
Processors: such as hosting providers, marketing partners, or customer service platforms that process data on our behalf.
Legal obligations: in the event of a legal obligation or at the request of authorities.
5. Retention period
We do not retain your personal data longer than is necessary for the purpose for which it was collected or as required by law. Retention periods may vary depending on the type of data and the obligations we comply with.
6. Security of personal data
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. This includes, among other things, encryption of sensitive data and access protection for our systems.
7. Your rights
You have the following rights with regard to your personal data:
Right of access: You can ask what personal data we hold about you and request a copy of it.
Right to rectification: You can ask us to correct any inaccurate or outdated data.
Right to erasure: You can request that your personal data be deleted if it is no longer necessary for the purposes for which it was collected.
Right to restriction of processing: You can ask us to temporarily restrict the processing of your data.
Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
8. Cookies
Our website uses cookies to improve the user experience and analyze website usage. For more information about the cookies we use, their purposes, and how you can manage your cookie settings, please refer to our cookie statement. By using our website, you agree to our use of cookies, unless you set them to refuse.
9. Changes to this privacy statement
We reserve the right to change this privacy statement from time to time. The most recent version will always be published on our website. We recommend that you consult this statement regularly.
10. Contact
If you have any questions about this privacy statement or the processing of your personal data, please contact us using the contact form on this website.